Posted by: Jan Gallant
on Jul 12, 2010
Occasionally you may want to view the screen of your Recon or Ranger on your PC. Follow these instructions for a Recon or Ranger with Windows Mobile 5.0 if you're working on a PC that runs XP or Vista.
- Connect the Recon or Ranger to your computer via ActiveSync.
- Double tap on WindowsMobilePowerToys.msi on the PC to install it.
- Allow the program to install itself.
- Once successfully installed on your PC, go to Start > Programs > Windows Mobile Developer Power Toys.
- Double click on the ActiveSync_Remote_Display folder.
- Double click on ASRDisp.exe to run it.
Troubleshooting
If you see "The OS or CPU of this device is unknown to this application" it's an error message. It usually means the CPU type of the current device, typically a Windows CE device, is not recognized by this tool. The workaround is:
Posted by: Jan Gallant
on Jun 21, 2010
Warning: This operation will clear the persistent store including all user data, applications, and settings! If you are using Survey Pro or other installed software it will need to be re-installed and re-licensed after a Factory Default reset.
A Factory Default reset is the only way to recover from a forgotten password.
For a Recon with Windows Mobile 5: To restore to a Factory Default state, reset the unit. When you hear the quick double beep, simultaneously press the Start (flying Windows) and OK buttons.
Posted by: Jan Gallant
on Jun 14, 2010
To perform the equivalent of a right mouse click, gently hold the stylus against the screen until the context menu appears. A small ring of dots will be drawn on the screen around the tip of the stylus, and then the context menu will appear.
Do you have a particular question for our How To series? Please feel free to post it in the forum section. Or, alternatively, if you've found a solution to a situation you think others may have encountered, please post your story in our blog section.
Posted by: Jan Gallant
on May 10, 2010
A simple question needs only a simple answer, right?
Not always. Sometimes, the answer to a simple question requires an explanation.
For example, a question we hear often in tech support is, “How long will my Recon battery last on a full charge?” The answer really depends on how you use it. The Recon’s battery is designed so you can work a full day without a recharge in a typical user application. It’s been known to last as long as 60 hours or as few as three.
Several factors can have a significant effect on battery performance.
They include:
Posted by: Jan Gallant
on Apr 19, 2010
Here in tech support, we are commonly asked, “Do you know of a Windows Mobile application that does X?” There are thousands of third-party applications available for Windows Mobile devices, and if your request is generic enough, it’s very likely someone has already written the application you’re looking for. And although those of us who work in tech support try to keep current with what’s available, we simply can’t keep up with all the third-party Windows Mobile applications that can run on Recons and Rangers.
Fortunately, someone else has already done the work for us. Every year, Pocket PC Magazine publishes a Best Software Awards list. It includes
Posted by: Jan Gallant
on Feb 26, 2010
One of the most common questions we hear in Tech Support is “How can I e-mail my data from the field back to the office?” If you have a Web-enabled Bluetooth cell phone, and if your Recon or Ranger is also equipped with Bluetooth, then you may be able to use your cell phone as a modem to connect your handheld to the Internet. You do not need to install any extra software on your handheld; the Windows Mobile 5 operating system includes
