Warning: This operation will clear the persistent store including all user data, applications, and settings! If you are using Survey Pro or other installed software it will need to be re-installed and re-licensed after a Factory Default reset.

A Factory Default reset is the only way to recover from a forgotten password.

For a Recon with Windows Mobile 5: To restore to a Factory Default state, reset the unit. When you hear the quick double beep, simultaneously press the Start (flying Windows) and OK buttons.

For a Ranger with Windows Mobile 5: To restore to a Factory Default state, reset the unit. When you hear the quick triple beep, simultaneously press the Fn, F and D buttons.

For a Nomad with Windows Mobile 6: Hold down the power key and the right soft key (_) to display a countdown. Continue to hold down both keys until it counts down to zero, followed by a brief appearance of the boot screen. Continue to hold both keys down until a screen appears warning that if you continue, this operation will clear the persistent store. Follow the instructions on the screen ONLY if you want to completely clear your unit.