This month's issue of Maritime Reporter & Engineering News has a story about the Nomad rugged handheld computer. The story describes how FRS, a ferry operator based in Germany, implemented a solution to electronically scan passenger tickets.

Recognizing the need for more timely information and more effectively selling available seats, they began looking into a solution. After seeing a video of the Nomad handheld being submerged in water and still working, they decided it was a good candidate for the rainy conditions that passengers often board in. After studying their requirements, they opted to develop the software solution in house.

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A successful mobility project requires more than just a computing platform and applications. A successful mobility project requires a complete mobility solution including mobile devices designed for the desired usage model, mobile application development, mobile device management, project administration and systems integration support. This list can be daunting for anyone looking at undertaking a mobility project.

The complexity of a mobility project can prevent many companies from initiating projects that would provide benefits of "Going Mobile." Fears that development will be costly, time consuming, or will provide an undesired outcome often stop projects dead in their tracks. Perceived risks include:

• forgetting to ask for the right functionality
• getting the wrong feature
• features that don't work as designed
• unplanned downtime
• staff buy-in and training.

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